ERP (Enterprise Resource Planning) is a unified digital platform that connects all departments of a company into a single whole.
Instead of using multiple programs for different divisions, a business receives a single tool for working with up-to-date data in real time. This automation of all work processes significantly saves time on achieving set goals and also simplifies internal organizational collaboration.
Unlike CRM, an ERP system covers not only customer relationships but also the organization's internal processes. It is also possible to use these systems together, especially in large companies.