Presence in Russia

St. Petersburg
Leningrad region
Novgorod region
Moscow
Moscow region
Vladimir region
Krasnodar region
Ryazan region

Frequently asked questions

Answers to frequently asked questions
Regular customer
Potential customer
Applicant
FSR employee
Supplier
How can I report an emergency on site?
In the event of an emergency at a facility, immediately contact your contact person from FSR. You can also contact the head office or regional office at the number listed above.
How can I contact my manager?
If for some reason you are unable to reach your FSR manager on a phone number known to you, you can do so by contacting the head office at the number listed above.
How can I learn more about your company’s services?
You can find out more about our services in the Services section on our website, or by contacting your manager.

Is it possible to change the composition of services within the framework of the current contract?

Yes, changing the composition of services is possible, but it will require the parties' agreement and the execution of an additional agreement to the current contract. To resolve the issue, contact your personal manager.

Is it possible to enter the site in stages?

Yes, it is possible to split the payment into launch stages, but this must be properly stipulated in the contract or additional agreement between the parties.

How can I learn more about your company’s services?
You can find out about our company on our website in the sections About the company, Services, Our approach. Also you can contact us by filling out a form.

Where can I see your certificates and licenses?

Our certificates and licenses are posted on the website in a special section.

When does a business need outstaffing?

Outstaffing is necessary for companies that temporarily need employees with a certain qualification, but permanent hiring is not economically viable. Most often, the service is in demand during seasonal surges in activity, short-term projects, or personnel shortages within the organization.

What objects do you manage? Does the area, location, purpose of the premises matter?

We manage various types of commercial real estate, such as office buildings, warehouses and industrial facilities. The area, location and purpose play an important role in forming the optimal management strategy. The more information about your property, the more accurately we can find the right solutions.

Where can I see reviews of your activities?

Feedback on our work can be found on specialized resources such as Yandex.Maps, 2GIS and Zoon.

What is commercial property management?

Commercial property management is the process of professionally organizing and controlling all aspects of ownership, operation, and efficient use of commercial buildings and structures (offices, shopping centers, warehouses, production sites). The goal of such management is to maximize the owner's income from the property through competent management and minimization of property maintenance costs.

What should I specify to calculate the cost of your services?

Our cost calculation includes an individual approach to each client. Please provide the following information:

  • Actual address and physical characteristics of the property
  • Technical assignment
  • Other factors affecting the operation and management of the building
We want to invite the FSR to participate in the tender.
How can we do it?
The company Facility Services Rus LLC is registered on most tender sites, so you can invite us to tender through them or send an invitation by filling out a form.
I want to work in your company. What vacancies do you have, and how can I send my resume?
You can get acquainted with the current open vacancies of our company in the section Career on our site. You can apply by filling in the feedback form on the same page.
I have a question about my salary and other benefits,
who can I contact?
Please contact your supervisor or HR department.
I’m having trouble logging into the computer and other systems of the company, who can I contact?
If you have problems logging in to accounts, computer and other corporate accounts, please contact the IT department.
How can I report an internal incident?
In case of any questions or incidents related to the working environment, you can contact your immediate supervisor. If this is not possible, please inform the P&C Director by filling out a form.
We want to cooperate with FSR. How can we send you our offer?
Please review the FSR Supplier Code of Conduct and Supplier Policy. You can also send your offer by filling out the feedback form.
Other
Did not find the answer to your question? Please, contact us.

Details

Organization name «Facility Services Rus» LLC
Legal address fl 6, 18, Bolshaya Yakimanka Str., Moscow, Russia, 119180
TIN (INN) / Tax Registration Reason Code (KPP) 7704530896 / 770601001
OGRN 1047796682670